Turkish Airlines and Etihad Airways sign codeshare agreement

FULL ARTICLE AT Taume
2009-07-01 14:10:53
Turkish Airlines and Etihad Airways have signed codeshare agreement.The deal follows the launch of Etihad’s four flights a week service to the Turkish commercial capital, Istanbul, which began on June 1, 2009.
Under the deal the Abu Dhabi-based airline…

United computer problems cleared up at O’Hare

FULL ARTICLE AT Taiwan News
2009-07-03 06:03:51
A computer problem temporarily disrupted United Airlines flights at O’Hare International Airport on Thursday, causing long delays and lines for travelers headed out for the Fourth of July holiday weekend.

Nancy Parez, 79, front left, waits…

Chicago Computer Problem Stalls United Airlines Flights

FULL ARTICLE AT The New York Times
2009-07-03 03:07:54
The Fourth of July weekend started slowly on Thursday for thousands of travelers as United Airlines struggled to repair a computer problem at O’Hare International Airport in Chicago, causing delays that rippled across the country and long lines that…

United Airlines is Bad

FULL ARTICLE AT Wangjianshuo’s blog
2009-07-03 05:02:56
I wrote 7 years ago, when I just started flying to US. On one hand, my expectation was lower than today, and on the other hand, they were much better in the good economy. The trip UA858 leaving PVG on July 2, 2009 for SFO was really bad. However, this…

All’s fare in airlines’ discount war

FULL ARTICLE AT The Age
2009-07-02 16:35:43
THEY have been two of Qantas’ most profitable routes. But the combination of slumping demand, the cheapest fares in decades, and the arrival of two new carriers today has turned the Sydney-Melbourne and Australia-US routes into the epicentre of a…

United’s Computers Crash at O’Hare (Update)

FULL ARTICLE AT The Street
2009-07-02 16:57:52
Welcome to the seventh circle of hell.

(Update adds additional reporting regarding airport delays and the company response.) As though it wasn’t already horrific and dispiriting enough to travel on a holiday weekend, the computers are down…

Dan Lipinski addresses airlines’ baggage policies

FULL ARTICLE AT Chicago Tribune
2009-06-29 05:13:20
Because most airlines are now charging fees for passengers to check baggage, he also thinks the carriers should face financial penalties when excessive delays occur in off-loading checked bags to airport baggage carousels.
And Lipinski said he is…

United passing credit card fees to some agents

FULL ARTICLE AT Miami Herald
2009-06-30 21:35:30
DALLAS — United Airlines has caused an uproar among travel agents with plans to force them to the pay credit-card fees when their customers buy tickets with plastic.
The agents say it’s an unfair move by United to shift a cost of its business on to…

Traveler satisfaction with airlines drops – again

FULL ARTICLE AT Christian Science Monitor
2009-06-30 23:24:04
Customer satisfaction with America’s airlines has dropped for the fourth straight year, according to a survey by J.D. Powers
and Associates, an independent research firm.

Just as in the past, low-cost carriers such as JetBlue and Southwest outdid…

United credit card policy could foul corporate travel

FULL ARTICLE AT San Francisco Business Times
2009-07-01 21:34:48
United Airlines’ new credit card acceptance policy threatens to make life more difficult for corporate travelers and their travel agents.
San Francisco’s dominant airline informed some travel agencies that as of July 20 it will no longer let them…