Southwest Airlines Begins Service at LaGuardia

FULL ARTICLE AT Street Insider
2009-06-28 14:53:50
NEW YORK, June 28 /PRNewswire-FirstCall/ — Southwest Airlines today celebrated the airline’s new service at LaGuardia with its \”New Service, New Attitude, New York\” themed celebration. Southwest Customers and Employees dined on New York style bagels…

Southwest Airlines goes in new direction

FULL ARTICLE AT Denver Post
2009-06-29 04:16:32
most congested airports. This should bring cheaper ticket prices to New York-area vacationers flying to Chicago, Baltimore and beyond. But the move is also part of a risky transition that Southwest knows it has to make to win the loyalty of business…

Marketing Daily: Study: JetBlue, Alaska Airlines Satisfy Customers

FULL ARTICLE AT MediaPost.com
2009-07-02 20:28:32
Alaska Airlines ranks highest in customer satisfaction among traditional network carriers, while JetBlue Airways ranks highest among low-cost carriers, according to the J.D. Power and Associates’ 2009 North America Airline Satisfaction Study,…

Southwest Airlines launching in New York

FULL ARTICLE AT The Clarion-Ledger
2009-06-27 07:16:32
DALLAS LaGuardia Airport is the smallest of the three major airports in the New York area, with just two main runways. Planes often sit in long lines on the tarmac, waiting their turn to take off.
So why would Southwest Airlines, a carrier that boasts…

Traveler satisfaction with airlines drops – again

FULL ARTICLE AT Christian Science Monitor
2009-06-30 23:24:04
Customer satisfaction with America’s airlines has dropped for the fourth straight year, according to a survey by J.D. Powers
and Associates, an independent research firm.

Just as in the past, low-cost carriers such as JetBlue and Southwest outdid…

Alaska Airlines, JetBlue top customer satisfaction survey

FULL ARTICLE AT TampaBay.com | St. Petersburg Times
2009-06-30 23:16:51
Want to fly the traditional hub-and-spoke airline with the best level of customer satisfaction? Sorry, but you need to drive at least as far as Orlando to catch Alaska Airlines.
Tampa Bay area travelers can ride the top-rated low-cost airline — JetBlue…

It’s a Bird, It’s a Plane, It’s…Is that Southwest Airlines?!

FULL ARTICLE AT Southwest Airlines Blog
2009-07-01 20:35:07
An exciting and important event took place this weekend: Southwest Airlines flew to LaGuardia Airport (LGA), beginning our service to the “city that never sleeps”.  No longer will the clouds over New York City be deprived of our Red Bellied Beauties!…

Southwest makes wine, coffee upgrades

FULL ARTICLE AT Business Journal of Phoenix
2009-07-01 19:43:05
Southwest Airlines Co. has added two new wine brands on its flights, a spokeswoman for the company said Wednesday.
While the addition of two new brands — a Coastal Ridge Chardonnay and a Coastal Ridge Merlot produced by California’s Bronco Wine Co. –…

Satisfaction with airlines declining

FULL ARTICLE AT Business Journal of Milwaukee
2009-06-30 18:39:25
As troubled airlines have added fees and cut service to save money, it’s no surprise that their customers are less satisfied with them.
J.D. Power and Associates of Westlake Village, Calif., found in an annual survey of airline customers that their…

Southwest Airlines rapper raps up NY service

FULL ARTICLE AT Dallas Morning News
2009-06-28 16:58:52
Southwest Airlines flight attendant David Holmes, who has become a mini-personality for his rapping preflight announcements on Southwest flights, performed Sunday to kick off Southwest’s service at New York LaGuardia.
You can watch it below. Don’t…