Two University of South Florida students claim they were discriminated against on a Southwest flight from Tampa to LA because they were too attractive. First, they say that a flight attendant wouldn’t give them a bottle of water. Then they swore at another passenger who took too long in the bathroom. (No, [...]

(First off, let me say that I know this news came out a couple of weeks ago, but it was the holidays, blah blah blah, so I’m writing about it now.  Sue me.)
We should certainly never write off an airline (or a candidate) based on their initial numbers, so I’m not at all suggesting that [...]

(Thanks to reader Pierre for the heads up)
A Southwest Airlines pilot noticed a vibration coming from one of his 737’s engines on a November 17th flight from Dallas Love and decided to return to the airport.  Upon landing he noticed a large-ish hole in the engine (see here for photo).  Investigators are looking into the [...]

(Thanks to reader Luke for the info…)
Certainly you remember the Southwest Airlines passenger who was denied boarding because her outfit was too sexy (or slutty).  You may then remember that she was so embarrassed by this incident that she went on every television show that would have her.  Feeling that she was still embarrassed she [...]

Southwest announced some pretty major changes yesterday designed to attract more business travelers to the carrier.  The major points:
A new "business select" fare will be added.  For an additional $10-$30, you get to board first, receive double Rapid Rewards points (on flights longer than 750 miles; 1.25 points for flights less than 750 miles),  fully [...]

(Thanks to Upgrade Travel Better for this:)
You can read the original post for the details, but basically you can now convert 25,000 Continental OnePass miles (which is worth 1 r/t domestic flight on Continental) into 3 free flights on Southwest by converting the miles into Choice Hotel points (and then moving them around from there).  [...]

(Via Upgrade Travel Better):
I’m frequently asked how far in advance a person should buy a ticket to get the greatest savings.  I’ve always believed that booking way, way, way in advance was not the best course of action.  Turns out my hunch was correct.  Rick Seaney, who runs Farecompare, says that their research has found [...]

A Southwest Airlines employee was reprimanded after he asked a passenger to change his t-shirt because he thought it was offensive.  A Southwest spokesperson said that the airline did not have a dress code, so the passenger should have been permitted to fly. 
Oh, the shirt?  It had a drawing of a fisherman on it [...]

You may remember last year that American Airlines was fighting tooth-and-nail against changing the flight restrictions that plagued Dallas Love airport for years.  Well, turns out (as you would have guessed) that lifting the restrictions has only benefited passengers:  the number of flights has increased 9%, the number of passengers has increased 20%, and fares [...]

For some reason there’s been lots of Southwest news lately:
The airline announced that it will keep its much-loved and much-hated open seating policy after tests showed that customers preferred (huh?) the open seating.  They’re tweaking the current system a bit, further subdividing the boarding groups and giving you a specific number in line (ie, you’ll [...]