Category Archives: Ryanair

Ryanair to Cancel 13 Flights at Budapest to Protest Crew Border Control Procedures

Ryanair announced that it will cancel 13 upcoming flights to Budapest to protest what it deems “stupid” requirements that its crews get off their plane and go through immigration on flights with 25 minute turnarounds at Budapest’s airport.

For once, CEO Michael O’Leary isn’t making a spectacle for no reason: Hungary’s requirement that Ryanair crews (and only Ryanair crews) disembark and clear customs on flights arriving in Budapest from Ireland and the UK, even if the plane is turning around and departing again, is completely ridiculous and unique to Budapest’s airport.

The move appears to be a protectionist measure by the Hungarian government, likely as they consider re-launching a flag carrier following the demise of Malev.

Ryanair to Passenger Having Heart Attack: Have a Sandwich, and Pay Us for It

A Swedish man is demanding an apology from Ryanair after he had a heart attack on a Sweden-bound Ryanair flight over the weekend and, according to the man’s family, the airline was ill-equipped to handle the emergency.

According to the passenger’s family he complained of feeling ill during the flight, then lost consciousness. He was revived and the flight crew was called over. In response, they offered to sell the man a sandwich and some water (nothing like a sandwich to take the edge off a heart attack). I don’t know why the passenger’s family assumed flight attendants would know how to treat a heart attack, nor do I know why, if the man told flight attendants that he was having a heart attack, they offered him a sandwich. I’m not a doctor, but I’ve seen enough TV to know that a sandwich is generally not part of the treatment for a heart attack. At least not in the US.

For its part Ryanair said it offered to divert the flight so the man could get medical attention, but for whatever reason the passenger’s family insisted on continuing to Skavsta.

The man is recovering in a local hospital.

Ryanair Rolls Out 2 Euro Fee to Cover Compensation for Canceled Flights

Ryanair is not happy about a European rule that requires airlines to pay compensation to passengers for flight cancelations, even in cases of force majeure.  Last year the carrier had to pay more than 100 million Euro related to this rule, primarily due to volcano-related cancellations.  Ryanair, obviously, is not going to pay that quietly, so they’re turning to passengers to make up the lost revenue:  The airline will now levy a 2 Euro charge on every passenger to cover costs related to the rule.

Or, you can just look at it as a 2 Euro pre-cancellation fee.  Whichever you prefer.

100 Passengers Kicked off Ryanair Plane After Baggage Dispute

Passengers boarding a Ryanair flight from Lanzarote in the Canary Islands to Charleroi, Belgium (or as Ryanair calls it, Istanbul),  got into a significant disagreement with airline staff after they tried to charge one person in a large group an extra fee for heavy baggage.

The passengers friends reportedly rebelled and would neither pay for the extra baggage nor listen to any crew members.  Ryanair staff called police and after sorting out the ruckus, decided that 104 passengers could not re-board the plane.   That group spent an additional (drunken, I would assume) night on the island.

Ryanair Punishes Pilot by Sending Him to Lithuania

You are likely aware of Ryanair CEO Michael O’Leary’s occasional pronouncements about his staff, not least of which was a recent suggestion that a 737 only needs one pilot, while a trained flight attendant could help out in a pinch.  Whatever.

In response, a Ryanair pilot sent a letter to the Financial Times suggesting that the CEO of the company be replaced with a  “probationary cabin crew member currently earning about €13,200 net a year”.  There ya go.

In response, the airline has transferred the pilot, an American named Morgan Fischer, from his cushy base in Marseilles, France, to the hinterlands of Kaunas, Lithuania.  After his base was closed, other pilots were offered spots in Spain, France and Italy.  However, the pilot believes that because of the letter he wrote he was only offered a spot in Lithuania.  In response Fischer quit, saying he would rather return to the US and work for an American company.

And that is why you don’t say mean things about your boss in the newspaper.

Mutiny on a Ryanair Flight after France-Bound Plane Lands in Belgium

Passengers on a Ryanair flight from Fez, Morocco, to Beauvais, France, refused to depart the aircraft after a weather delay forced the plane to land in Liege, Belgium.  After landing, passengers were asked to disembark and board buses for the 3-hour ride back to the Paris area.  No dice.

Instead, they staged a sit-in, refusing to get off the plane for 4 hours demanding they be flown back to France.  At one point, flight attendants locked the toilet doors, turned off the lights, and walked off the aircraft with the pilots in tow.  (If you were wondering whether the French will strike over anything, this would answer that question in the affirmative.)

Airport officials went to the plane and managed to convince the passengers (with some help from local police) to sit in the airport lounge, enjoy some free food and drink, then take free buses back to France.  At 3:30am.

Man Arrested After Complaining to Ryanair about Quality of Sandwich

A passenger on a Ryanair flight from Berlin to Rygge, Norway, purchased a sandwich that the airline advertised as “freshly made.”  After tasting said sandwich, he determined it was not of recent provenance, and complained to flight attendants about the quality thereof.  The flight attendant (and pilot) were not amused by the passenger’s complaint, and asked that the flight be met by police when they arrived in Norway.  Police laughed when they were told what had happened and released the man without further incident.

I’m sure there is a lesson in here somewhere…

Teenage Boy Accuses Southwest Airlines of Ignoring Onboard Sexual Harassment

A 14 year-old Chicago boy has accused Southwest Airlines of ignoring his complaints about a seatmate’s sexual harassment during a 2008 flight to Orlando.  An older woman sitting next to the boy allegedly repeatedly offered the boy drugs and made inappropriate sexual advances toward him.  The boy allegedly asked flight attendants to switch seats because of the cougar attack, but according to a lawsuit, they ignored him.  The boy’s father is suing for $50,000 in damages.

We can assume his friends are all jealous.

Ryanair Apologizes to Easyjet Head for Pinocchio Ads

Ryanair CEO Michael O’Leary, not known for his submissive manner, apologized to Easyjet founder Stelios Haji-Iaonnou for publishing an ad that accused him of lying about Easyjet’s on-time performance.

In the ad (seen here), Stelios is pictured with a large Pinocchio nose (or perhaps that of Cyrano de Bergerac), then demands that Easyjet’s founder “stop hiding the truth” about Easyjet’s delays.

Leary, for his part, has now apologized and noted, “Since he was not responsible for Easyjet’s decision to stop publishing these on-time statistics, I think it is only fair and reasonable that we say sorry and pay him damages and his legal costs, rather than waste court time on this issue.”

Stelios had sued for libel, and they settled out court for 50,000 Pounds, which will be donated to charity.  He added that he felt the settlement was a victory for those “who have suffered verbal abuse at the hands of O’Leary.”  That list is quite long.

Pay No Attention to the Articles about Ryanair Offering Standing Room Seats

You may read an article today about Ryanair offering standing room seating on its flights for 5 pounds.  That article, along with any article that mentions Ryanair charging for toilets, is, how shall I say, crap.  Perhaps you may remember the initial brouhaha over standing seating in planes.   This will never be approved.  Well maybe not never.  But likely never (though there are roller coasters where you can stand up while being strapped in, so maybe it’s not insane).

Anyway, you won’t see Ryanair installing these.

Happy 4th of July.