JetBlue

JetBlue Now Available on Expedia

May 29th, 2007 | By Jared Blank

Good news if you use Expedia to book your tickets:  JetBlue’s flights are now available on Expedia and Hotwire.  Last year (or so) JetBlue added their flights to Travelocity after 6 years (or so) of trying to sell on their own.  Southwest Airlines also recently announced a broadened approach to selling its tickets, adding the [...]

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OTR in the LA Times

May 23rd, 2007 | By Jared Blank

The OTR got a nice mention in the LA Times over the weekend as I chatted about Farecast…
Speaking of which, the Wall St. Journal talks up a new website called Yapta.com that will alert you to when a fare you’ve purchased has dropped.  The article points out that several airlines (including JetBlue, United, Alaska and [...]

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Virgin America Approved for Service

May 22nd, 2007 | By Jared Blank

I’m guessing most of you have seen this already, but I’d be remiss if I didn’t note that Virgin America has been approved for service.  Look for a July/August launch of flights between San Francisco and New York.
More service is always great news for travelers, and the coach cabin of Virgin looks quite nice, with [...]

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$50 Coupon on JetBlue

May 15th, 2007 | By Jared Blank

Quick JetBlue promotion for you:  Book a roundtrip ticket on them and fly before June 15, and you’ll get a $50 voucher good for flights between September 5 and October 31.  Not too shabby…

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Neeleman Ousted as JetBlue CEO

May 10th, 2007 | By Jared Blank

Back on February 19th, after JetBlue’s operational disaster, I wrote, "If Neeleman weren’t the founder, I would expect a board to oust him over this.  But they won’t…"
I was wrong.  The board fired JetBlue’s CEO and founder David Neeleman today, replacing him with former COO Dave Barger.  Who knows why it took 3 months (and [...]

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How Air Canada Has Changed the Industry

May 7th, 2007 | By Jared Blank

USA Today has a good overview of the revolutionary changes Air Canada has made since a post-9/11 financial disaster.  Specifically, they simplified their fare structure, made nearly every cost associated with travel transparent (ie, reserving seats, checking bags), introduced flight passes and flight subscriptions, put entertainment in regional jets, and sold off its frequent flyer [...]

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JetBlue’s Continued Weather Woes

Mar 16th, 2007 | By Jared Blank

JetBlue is cancelling more than 200 flights because of a storm in the northeast, but that doesn’t mean its passengers know if their flight is cancelled. I rarely bring up personal gripes here, but I will:  My grandfather, who is 90, is travelling (alone) from Florida (of course) to New Jersey on JetBlue this morning.  [...]

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Passenger Bill of Rights? Be Careful What You Wish For

Mar 2nd, 2007 | By Jared Blank

I’m not really in agreement with him, but Patrick Smith’s Ask The Pilot column at Salon this week suggests that we all may be worse off if a passenger bill of rights is implemented.  It’s worth a read because after he wrote a great column last week about why the JetBlue situation happened, his readers [...]

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JetBlue Will Reimburse Delayed Pasengers, Sort Of

Feb 20th, 2007 | By Jared Blank

JetBlue announced the full details of its delay reimbursement program (DRP, though I just made that up), offering passengers payments that vary from $25 flight vouchers to free round trips based on the length of the delay you face and whether you’re already on a plane or not.  Most of the payments only kick in [...]

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JetBlue Cancels 25% of Its Monday Flights

Feb 19th, 2007 | By Jared Blank

JetBlue’s nightmare week is continuing, as the airline has announced it will cancel 25% of its Monday flights, 5 days after an East Coast storm wiped out its operations.  JetBlue has cancelled about 1,000 flights in 5 days, and has seen 7 years of goodwill flushed down the 2 lavatories located in coach.  Police were [...]

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