An air marshal on a Continental flight from Amsterdam to Houston (there are still air marshals?  good to know…) intervened after a boisterous passenger inappropriately touched the woman sitting next to him.  The air marshal switched seats with the woman, an act that did not make the original passenger particularly happy, causing him to start [...]

Delta and Continental are raising bag fees to $25/$35 for first and second bags ($23/$32 if you buy the bag charge in advance online), though they are waiving fees for Elite members and full-fare ticket holders (and people flying to India, Israel, Brazil, Japan and China).
Airlines are, of course, free to do whatever they want, [...]

Continental announced that it will be dropping its summer nonstop from Cleveland to London Heathrow, citing an unfavorable economic climate (ie, you suck).  The Heathrow slot will almost certainly be filled with an additional flight to Houston or Newark, but that news is zero consolation to those fine Midwesterners in my former home city who [...]

Continental is rolling out a couple of solid new programs that, while I’m sure some will have some nitpicky issues with, should make very frequent flyers of the airline quite happy.  In short:
– Platinums (100,000 miles annually) get 4 systemwide upgrades to be used on any fare, any flight, with no co-pay.  Yes, it’s fewer [...]

A quick one:  Continental and United announced that they will be offering unlimited (ish) upgrades on domestic, Mexico, Canada, the Caribbean and Central America to members of each others’ elite programs (a perk that Continental has long offered).  In general, that’s good news.  Except if you’re Silver (or possibly Gold), because you will likely never [...]

Continental Airlines has announced the changes to OnePass as they integrate with Star Alliance over the next few months.  It’s mostly good news (you can see the details in the link above), here are the big changes:
- You earn full elite qualifying miles/points regardless of where you purchase.  That’s good news for corporate travelers who [...]

Since we seem to rarely see airlines making changes that actually benefit travelers, I thought I’d pass along this quick one:  Continental Airlines has changed their longstanding policy so that Elite members are now eligible for free upgrades on flights between Los Angeles and Hawaii (they only currently serve Honolulu from LAX).  They’ve made this [...]

Continental Airlines is in a bit of hot water after putting an unaccompanied 10-year-old on the wrong flight.  According to the Consumerist, a family paid Continental’s Unaccompanied Minor fee and sent their little girl from Boston to visit Grandma in Cleveland.  Unfortunately, Continental put her on a flight to Newark that happened to be leaving [...]

As a father of twins, I feel this woman’s pain:  A woman was arrested in Miami after trying to board her return trip to Portland, Oregon, on Continental, after she only purchased 1 ticket for her 3-year-old twin girls.  To get through security she printed a duplicate boarding pass (though this is not how she [...]

Continental Airlines is suing 9 pilots and has fired 8 for their involvement in a pension fraud scheme that involved fake divorces back in 2005.  It worked like this:  the pilots would get a so-called “paper divorce” (a divorce on paper where the couple did not actually split up) and sign over pilot pension benefits [...]