American Airlines and Spirit Airlines have announced that they will be returning to Haiti, with American’s first flight heading in today, and Spirit returning on February 24th.  American serves the island from JFK, Ft Lauderdale,  and Miami, and will be launching service from San Juan and the Dominican Republic. If you were wondering, AA’s flights [...]

You may remember a story a little while back about a blogger who posted a suggestion about how to improve American Airlines’ website.  He took AA to task (wrongfully, in my opinion, as website design in a large company is a complex issue), but made some interesting suggestions about how to redesign it.  Then an [...]

A couple of weeks ago American Airlines launched BlackAtlas.com, a website aimed at African American travelers.  I did a radio interview yesterday about the site, and as I’ve thought more about it I’ve become increasingly torn on whether this is a smart idea.  Magazines targeting specific demographics have existed for years with no fallout, but [...]

(Via WSJ):  According to Department of Transportation filings, US airlines earned $2 billion from change fees last year.  American Airlines reportedly earned more from change fees last quarter ($116 million) than from much-whined-about baggage fees ($108 million).  (The linked article has a nice rundown of what each airline received).
This is interesting to me not only [...]

(Via Fast Company):
A web designer has caused a bit of a minor hubbub in Ye Olde Blogosphere ™ by penning an open letter to American Airlines noting his disgust for the company’s website, bashing their designers, then offering up his own design.  For travelers who feel that AA.com is a cluttered mess of information (me), [...]

If you have a flight to Caracas that does not include a stop in another country, it may be canceled after December 17th (according to this thread). Reservations systems are showing nonstop flights from Delta, Continental and American are all discontinued after that date due to a diplomatic issue between Venezuela and the US. [...]

You may find it a bit annoying after you buy a ticket that once you figure in the various fees for checked bags, etc, your fare is actually far more than you thought. Well, Sabre, the travel agency technology company (known as a GDS, or Global Distribution System), has an answer with their new [...]

American is in some sort of pissing match with Continental, because they have a $35 each way fare from Newark to Belize (not good during X-Mas).  Round trip comes to about $145 including taxes.  Crazy!

(Thanks, TB)
A little bit of online travel industry breaking news (I believe you heard it here first):
You may remember that American got into a bit of a pissing match with Kayak which led to them pulling their fares from the website. As with just about every other time this has happened over the past [...]

After I gave a hot tip that porn-viewers should fly American instead of Delta because of their more lax in-air-porn-viewing policies, American has gone and pulled the plug (so to speak?) on in-flight porn – the airline will filter adult content from its in-flight wi-fi.