My wife was immediately approved for the 100k offer for the Citi AA Executive card, but I was told my application was pending. I found that odd because I managed to ruin my wife’s credit when I forgot to pay a $6 bill on a Bank of Hawaii card 2 years ago (sorry, hon!).
I called the number Citi gives you to find out more information and each of 3 times that I called, I was told they couldn’t help me and I had to wait 7-10 days for the decision.
But the OTR waits for no decision, so I was thrilled when reader JC emailed me to tell me he was in the same situation and called this number: 888-201-4523. They gave him a (positive) decision immediately.
I called and it turns out I had to move some credit around to get approved. I did, and I was.
If you’re a heavy churner it’s very possible you have 4 Citi cards (at least) open already (2 AA cards, an AA business card, and a Hilton card). That may be the issue – call 888-201-4523 and they’ll be able to help. And unlike other banks I’ve dealt with (Barclays) they aren’t annoyed when you ask them to move credit around.