A reader wrote yesterday with this question:
I just received this letter from Chase: “We’re writing to provide you with information about your new account, Southwest Airlines, which offers a bonus premium to new card members. the terms and condition associated with the new account state that the premium is only available to new card members. Since our records show that you have taken advantage of the offer or a similar offer within the past two years, your account is not eligible to receive the premium.”
BACKGROUND: I have not had this exact card before. Card in question is Chase SW Business Plus. Of SW cards, I have only had the (non-business) Premier, which I canceled a few months back.
Has anyone else had an issue where Chase would not offer a bonus on a Southwest credit card because you’ve had a DIFFERENT Southwest credit card in the past?