I’ve gotten A TON of questions from readers who are trying to take advantage of the Icelandair/Alaska Airlines deal and book flights from Newark/Boston/DC/Chicago/Atlanta/Texas and are having difficulties. I (think) I now know why:
Icelandair has been kind enough to clarify the rules around stopovers and connections. You are permitted one stopover or one open-jaw on a ticket. As I guessed earlier, a stopover is any flight that has a 4-hour or greater layover. Virtually ALL flights from the East/Midwest/South have a 4-hour+ layover in BOTH DIRECTIONS when heading to Hawaii. That’s considered TWO stopovers, and the rules do not permit it.
The Icelandair team assured me that booking a connection UNDER 4 hours is not a problem, and booking ONE stopover (or what you might consider a long connection) is not a problem. But two 4-hour+ connections is not allowed.
I’m happy to answer questions – either post in comments or email me at jared (at) onlinetravelreview.com.