Read more »

"/>

OpenSkies Offers Money-Back Guarantee

After railing earlier this morning about how customer satisfaction doesn’t matter in the airline industry, Openskies (all-premium service between NY, DC & Paris) announced a money-back guarantee where they’ll refund the price of your flight (save for a handful of mandatory fees) if you’re not fully satisfied.  Fly between now and November 30th, and you’ve got 30 days after to complain to them.

It would, I think, take some serious, uh, guts to have them give you back the $1500 you paid for your flight, but there ya go.  I’m reminded of a friend’s father once trying to send back a $300 bottle of wine at a restaurant and getting in to a fight with the sommelier,  who wouldn’t take the bottle back.  That’s neither here nor there.  I can’t imagine many will follow through on this, but it’s a nice marketing ploy.

Did you enjoy this post?
Sign Up to Receive 1 Email Each Day
Join the more than 7000+ people who get 1 email each day with all the airline news, credit card ideas and general nonsense we've provided for more than 10 years.

Leave a Comment


NOTE - You can use these HTML tags and attributes:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>