Read more »


Delta Eliminates Close-In Booking Fees on Award Tickets (But Increases Change Fees)

Delta Air Lines announced that it was eliminating the annoying close-in booking fees for award tickets, which tacked on as much as $150 for people booking award travel less than 3 days in advance.  This is a really customer-friendly move from an award program that has been less-than-stellar.

Less customer friendly is the increase in change fees on award tickets from $100 to $150.  Blah.

Also interestingly, they promise to improve their horrid award booking engine by the end of this year.  As someone who works in e-commerce, giving a completion date is never a good idea.  That said, if they can fix that it’ll go a long way toward actually being able to redeem Skymiles.

Did you enjoy this post?
Sign Up to Receive 1 Email Each Day
Join the more than 7000+ people who get 1 email each day with all the airline news, credit card ideas and general nonsense we've provided for more than 10 years.

Comments are closed.