A blind 18-year old woman traveling on United Airlines from Vancouver to Jacksonville (via Chicago) found herself locked inside the plane alone in Chicago after flight attendants apparently forgot about her. After the plane landed in Chicago flight attendants told her to wait until all of the other passengers disembarked, then she would be helped off. They managed to get half of that right. The woman says she heard the sound of the airplane door closing, then silence. It was then she realized that she was stuck alone on the plane. After 10 minutes or so, she was lucky to hear a maintenance crew enter the plane, and she was escorted off.
In response, United apologized and gave her a $250 voucher, roughly what she would have received if you complain to them that the video players on the plane weren’t working.