The Now-Famous Virgin Complaint Letter: “It’s in Custard, Richard. Custard.”

Uh, every single person I know has sent this to me, so I’m not sure if that means you have seen it too, or if I should post it here as well.  I’m going with the latter:

A guy wrote a very funny letter to Richard Branson (complete with photos), after he was appalled by the food served on his Mumbai-London flight on Virgin.  I would argue there is no actual way to tell good Indian food from bad Indian food, but that’s neither here nor there.  Enjoy.


  1. i didnt send it to you. apparently i don’t even know who you are anymore.

  2. Did I ever really know you?

  3. Clever writer, but Class A whiner. So he didn’t like his airline food, neither do most people. Maybe a week or two after the Mumbai terror attacks, the guys in the airport catering were not too concerned with the color and texture of his economy class meal. Oh, and his video screen was faulty. Surely an indication of engine trouble, sounds like a reason to ground the flight to me! The Teletubbies liked to eat custard, maybe Ollie should stop emailing his letter around and go back to watching them.