British Airways CEO on Terminal 5 Disaster: Oops
May 7th, 2008 | By Jared BlankBritish Airways CEO Willie Walsh told Parliament that, perhaps, just perhaps in hindsight BA wasn’t actually ready to open Terminal 5 last month. It may have been the thousands and thousands of lost bags that led to that conclusion. Or the 28 elevators that weren’t working. Or whatever. (In case you were wondering, 125 bags [...]
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