British Airways Sends Misplaced Luggage to Milan (not for vacation)
Apr 2nd, 2008 | By Jared BlankI haven’t written anything about the rather unpleasant opening of the new Terminal 5 at Heathrow, but if you haven’t heard anything about it, just know that basically anything that could go wrong has.
British Airways has acquired a large backlog of misplaced luggage that has reached either 19,000 or 28,000 depending on whom you ask. [...]