Change fees for tickets have often been a source of annoyance in this age of low fares because many of us have been in a situation where the change fee is more than the ticket itself. Annoying, yes?
Eight Chinese airlines are taking a different approach: tickets are refundable, but they’re basically charging a "restocking fee" that varies based on the level of discount of the original ticket. But here’s the interesting part – the fees are based on a percentage of the ticket price, rather than on a set amount. Heavily discounted ticktets are refundable, but pay a 30% restocking fee. Seems more reasonable than $100 flat fee on a $39 ticket that’s entirely nonrefundable, yes?