(Thanks to reader Scott for the heads up):
A United Airlines flight from LA to Sydney was diverted to Brisbane because of fog. So far, so good. Passengers were told, though, that after flying 14 hours, they would have to stay on board for another 9 hours because, and this is where it gets odd, if they disembarked in Brisbane, they would lose all of their duty free items (duty free can’t be removed from the aircraft if it’s not the final destination. Or something like that). A "near riot" ensued, and the airline figured out a way to circumvent the law (they would take everyone’s duty free and put it in the cargo hold.) However, this still took several hours to figure out. And people wonder why airline satisfaction ranks so low (see next story).