Some JetBlue passengers were stranded for as along as 11 hours on the tarmac at JFK as they waited out a winter storm. Yes, 11 hours. In their defense, well, uh, there is no in-their-defense (you can read the official statement here.) The airline said that they’ll give a refund and an additional free flight to any passengers stranded more than 3 hours (there were about 10 flights delayed that long).
In unrelated JetBlue news, the airline announced summer service to Nantucket, which is interesting primarily because during non-summer months they will have a code share with Cape Air, to offer customers connecting service to Cape Cod and nearby islands. Airine watchers (?) have oft-discussed JetBlue’s codeshare plans, and I can assure you nobody thought Cape Air would be the first.