http://www.onlinetravelreview.com/2007/01/03/8-hours-on-tarmac-no-toilet/ Airline News and Commentary Fri, 30 Jul 2010 15:43:33 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.onlinetravelreview.com/2007/01/03/8-hours-on-tarmac-no-toilet/comment-page-1/#comment-5459 iahphx Sat, 06 Jan 2007 19:12:54 +0000 http://boardingarea.com/blogs/onlinetravelreview/2007/01/03/8-hours-on-tarmac-no-toilet/#comment-5459 The lead story in today's (Saturday) WSJ is this incident, along with other ridiculously late holiday flights at American. While I think bad things can happen to any one (or any airline), the totality of the events described in the WSJ paint a picture of blundering ineptitude. It's actually hard for me to believe an airline as well regarded as American could have employees repeatedly make such bad decisions. Real change seems needed at AA's operations center. The lead story in today’s (Saturday) WSJ is this incident, along with other ridiculously late holiday flights at American. While I think bad things can happen to any one (or any airline), the totality of the events described in the WSJ paint a picture of blundering ineptitude. It’s actually hard for me to believe an airline as well regarded as American could have employees repeatedly make such bad decisions. Real change seems needed at AA’s operations center.

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