Passengers of a cancelled United Airlines flight from Kauai back to the mainland were forced to sleep on the grass outside the terminal after a worker kicked them out of the terminal at midnight (thanks to the USA Today Airline blog for the heads up). The plane was cancelled around midnight, and, with local hotels full, an airport worker told passengers that the airport was closed and that they would have to leave. United provided blankets and food for those sleeping outside. According to the story:
The incident angered tourism officials and Gov. Linda Lingle even
considered writing personal notes of apology to the 165 passengers.
"Considered writing?" Do you get points for that?